Job Title:Part Time Contact Centre Executive
Hours:25hrs Monday to Friday 14:00-19:00. You will also be required to work 2 weekend days per month and these are in addition to your contracted hours on a rota basis. Saturday 9.30am-16.30 or Sunday 9.30am-14.00
Our client is a leader in their field and provides innovative solutions and quality products to really make a difference to peoples' lives.
The role involves dealing with prospective customers through incoming calls, building rapport, booking appointments and explaining the key features and benefits of the company and its products. This is an excellent opportunity for the right person to make a positive impact to the business.
Day to day duties will include the following:
* Handle and convert customer enquiries by dealing with incoming calls and making outbound calls
* Verify all customer data
* Book appointments
* Make outbound calls to follow up on new leads
As a person you will need the following qualities and experience:
* B2C telemarketing experience or call centre
* Proven track record of achieving targets
* Good listener, resilient with a strong focus on empathy & integrity
* Computer literate
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.