Telesales Order Processor

£9.80 + £9.80ph - £18k per annum

Job Description

Job Title: Telesales Order Processor

Location: Walsall

Salary: £9.80ph - £18k per annum

Hours: Monday – Friday 08:30 - 15:30


The market leading food suppliers are currently recruiting for an Order Processor to support their Sales team.

You’ll be working with a great team, with years of experience, all on hand to help each other. If you’re an outgoing, confident individual with telesales experience, we’d love to hear from you.


What’s in it for you?

  • Great staff discount
  • Team build activity days
  • Taste-testing events
  • On site parking   

The successful candidate will be responsible for:

  • Answering incoming calls
  • Deal with product enquiries, delivery queries and general customer service
  • Dealing with customer complaints
  • Teamwork 
  • Some general administration
  • Helping new customers understand how we can help them
  • Processing orders on our system, using CRM system and Excel
  • Working through your customer list, calling them at their regular time



To be successful in this role you will need to:

  • Be computer literate, including Microsoft Excel
  • Have a sales background as well as great administrative skills
  • Minimum 2 years' experience in a similar role
  • Ability to work with accuracy and at pace
  • Excellent communication skills both written and verbal
  • Strong analytical and problem-solving skills  


Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.off37