Service Centre Coordinator

£21000 + £21,000 Per Annum

Job Description

Job Role: Service Centre Coordinator
Location: Coventry
Hours: 37.5 per week 5 out of 7 days (Mon-Sun with shift patterns ranging between 07:00-15h00 / 08:00-16h00 / 09:00-17h00)
Salary: £21,000 Per Annum

Our client are looking to add to their expanding service centre team with 4 new Coordinators. Our client specialise in commercial vehicle hire, fleet management, and rental.

Day to Day Duties:

* Challenging all suppliers at all times to ensure vehicle downtime is kept to and absolute minimum and costs are updated as soon as possible
* Maintaining and distributing the customers dedicated spare fleet within set times
* Planning and scheduling all events including ancillary equipment
* liaising with both customer and repairer to arrange suitable date/s for scheduled maintenance
* Ensuring that all legal documentation is received and expedited accordingly
* Ensuring the customer is informed of work progress concerning scheduled and unscheduled vehicle maintenance
* Being able to demonstrate that vehicle downtime is managed 
* Ensuring the relevant costs are accrued and coded when rechargeable work is carried out
* Ensuring that either the company or external service provider attends a vehicle distress incident

Skills & Experience:

* Computer Literate
* Have a good understanding of vehicle engineering and road transport law
* Ensure you are flexible in attitude in providing solutions
* Excellent communication skills
* Previous experience within a busy maintenance control room dealing with scheduling maintenance (Ideally)

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.