Job Description

Job title: Resource Co-ordinator
Location: Redditch
Salary: 21,500 Per Annum
Hours: Monday to Friday 8.30am - 5.00pm (half an hour lunch)

An excellent opportunity has arisen to work within a forward thinking company based in their Redditch office providing a seamless maintenance service within the foodservice industry. They are looking for an experienced Resource Co-ordinator to join their busy and fast paced Refrigeration team on a permanent basis, this is a fantastic role which offers an excellent working environment and progression opportunities for the right people.

Day to Day duties will include the following:
* Review client works requests that come into your specific region and allocate works to internal engineers by using the bespoke in house system
* Schedule engineer visits for breakdowns and planned maintenance visits
* Ability to think outside the box and to be proactive when scheduling and rescheduling engineers when necessary, a good knowledge of geography is needed for this
* Ensuring engineer's routes are both cost and time effective to both them and the company
* Working closely and liaising with the Service Desk team
* Developing a good relationship and understanding with your engineers

As a person, you will need the following qualities & experience:
*Be able to react quickly and multi-task
*Technical/Maintenance knowledge would be an advantage
*Disciplined individual with ability to work under pressure
* Ability to use multiple screens
*Previous experience in a similar role would be an advantage
* Strong team player
* Knowledge of locations / post codes around the UK

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.