Job Description

Job Title:Customer Service Advisor
Location:Droitwich
Salary:18,525 to 20,500 Per Annum
Hours:Monday to Friday / 35 hours per week / 1 Saturday per month
8am-4pm / 9am-5pm / 10am-6pm
Our client is a manufacturer within the West Midlands. They are looking to a customer service advisor to their expanding team.
What's in it for you?
* Company Pension
* On-site Parking
* Referral programme
* Wellness programmes
* Flexible working
Day to day duties will include the following:
* Answering inbound calls and providing excellent customer service
* Updating all documents correctly on the in-house system
* Answering queries of customers via telephone & emails
* Actioning purchase orders when necessary
* Taking Payments over the phone
As an individual you will need the following experience:
* Previous customer service experience
* Strong communication skills
* Organisation skills
* Computer Literate
* Microsoft office experience