Inbound Call Centre Advisor - Evenings

£9.21 - £9.52 + 9.52 Per hour

Job Description

Inbound Call Centre Advisor
Location: Redditch
Salary: £9.21 p/h under 23 £9.52 23 over
Hours: 3:30pm to 11:30pm

7 day fortnight including every other weekend
Shift pattern: Week 1 - Mon/Tues/Fri/Sat/Sun
Week 2 - Weds/Thurs

Exciting opportunity to join a well-known online retailer who are looking to recruit additional Customer Service staff due to an increased demand in their products. The role will be offered initially on a temporary basis, with a view to permanent in the future for the right candidates.

Day to Day duties will include the following:
* Answering incoming calls from customers
* Taking payments over the phone
* Using an in house system to enter customer orders
* Dealing with queries
* General administration
* Delivering an excellent customer service at all times
* Adhere to data protection and company policies

As a person you will need the following qualities and experience:
* Previous customer service experience (Essential)
* Excellent customer service skills (Essential)
* High level of accuracy (Essential)
* Keyboard skills (Essential)

Workforce Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

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