Customer Service Representative

£19000 - £23000 + £19,000 to £23,000 Per Annum - Depending on experience

Job Description

Customer Service Representative

£19,000 to £23,000 Per Annum - Depending on experience
Monday to Friday - 7am to 7pm Shift times
Temporary to Permanent

We are looking for a Customer Service Representative to join a passionate and innovative team.

Day to Day Duties:
• Office based to manage the daily order processing, customer leasing, quoting, problem solving and building strong customer relationships across the UK and Europe.
• Reporting to the Sales and Customer Service Team Leaders and Managers, you will be expected to perform in a high performance/quick response company that has a unique reputation for excellent customer service, prides itself on high quality produce at an extremely competitive price. 
• Entering orders onto Pegasus Opera information system and populating our fast moving, live production schedules.
• You will be the main daily contact for us on a global scale, so detailed communication and accuracy on all levels is essential. 
• You will also be involved in improving sales from our existing client base as well as new clients. 
• Customer visits and attending exhibitions will be required from time to time. 

Skills & Experience:
• Excellent communication skills both written and verbal 
• Computer literate - excel, word, outlook etc.
• Career minded and ambitious 
• Ability to work in a pressurised environment and handle difficult situations efficiently and effectively

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.