Job Description

Customer Service Advisor

Details

  • Hours: Monday-Friday, 09:00 – 17:00 (30 min lunch)
  • Job Type: Full-time, Temporary
  • Starting salary: £20,000.00 per year
  • Location: Stoke Prior (Bromsgrove)

Job description

We have an opportunity for a Customer Service Advisor to join our busy office based in Stoke Prior. This is an excellent opportunity for a reliable and enthusiastic individual who is looking to work within a busy team and a progressive and forward-thinking company.

Key Responsibilities

  • Daily contact with existing customers
  • Contact with customers via email and telephone
  • Processing orders via Sage
  • Processing returns/credits via Sage
  • Working with our Sales Team to ensure our customers are satisfied

Key Requirements

  • Excellent telephone manner
  • The ability to remain calm in a busy environment
  • Adaptability and organisational skills
  • Experience of Microsoft office
  • Good speed while providing excellent Customer Service
  • Previous customer service experience (preferred but not essential)

Benefits

  • On-site parking