• Using our own bespoke transport system build loads and allocate to drivers. • Utilising truck and driver to achieve best customer service levels • Working alongside Tacho regs and WTD to plan the drivers day efficiently and achievably • Working closely alongside other planners and cover work as required • Answering and responding to all incoming customer and driver telephone calls in a prompt, polite and professional manner. • Liaise with drivers over the phone and face to face to resolve any issues that arise • Looking at truck revenues/profitability • Requesting vehicles from various collection points • Book drivers in for collections from various sites