Production Manager
West Brom
Salary – Between £38-48k
Hours - 08.30 – 4.30 with a 4pm finish on Friday’s
JOB PURPOSE
To ensure that all manufacturing areas within the business are operating in accordance with Quality, Cost, delivery, Management, safety and Environmental requirements as set by the Business.
MANAGEMENT
COST
DELIVERY
QUALITY
SAFETY AND ENVIRONMENT
ADDITIONAL DUTIES
It should be noted that this job profile is not meant to be an extensive list of the duties to be undertaken and the company may require the individual to perform duties in order to achieve operational efficiency and meet the changing needs of the business
OFF22
Job Title: Customer Service Coordinator
Location: Pershore
Salary: £18,525 to £21,000 Per Annum Overtime
Hours: Monday to Friday | 9am to 5:30pm | 1/4 Weekend Rota
Our client is a UK's premier commercial organisation that support and serve a range of restaurants, and they are passionate about working with in a busy industry.
What's in it for you?
* Holidays: 24 days Bank holidays
* Pension Scheme
* Overtime: standard hourly rate Monday - Friday, time and a half on Saturday, double time on Sunday
* On-Call: earn up to an extra £100 for each full week completed
* Employee of the month bonus
* 2.5% annual salary bonus (subject to achieving targets)
Day to day duties will include the following:
* Creating and coordinating site permits
* Coordinating Engineers, a sub-contractors' jobs
* Processing customer callouts
* Processing engineer job sheets
* Ordering parts
* Dealing with service repair quotations and billing
* Providing excellent customer queries via phone and email
As an individual you will need the following experience:
* Excellent communication skills
* Excellent attention to detail
* Previous Order processing experience
* Previous Administration experience
* Microsoft Office experience (Word, Outlook, and Excel)
* Previous CRM systems
* Previous ERP systems experience
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
OFF22
Logistics Broker
£28,970 plus on target earnings of up to £33,970
Hinkley
Monday to Friday 8am to 5pm
Required Attributes/skills
A strong negotiator- be able to get the best rate possible from customer / haulier for the job
Have a proven record in a targeted environment- to have worked in such environment and be able demonstrate this
Work well under pressure -able to deal with constraints that are often outside your control
Needs a good team ethic- be responsible and reliable to the team around you
A good commercial awareness- ability to understand what makes a business successful
A knowledge/ experience of sub-contracting- has a good knowledge of transport costs and legislation
The Role
Working closely with existing customers and Transport subcontracts and bring new subcontractors and customers into the business; this role will be pivotal role to enable to the business to continue grow from strength to strength.
As a Logistics Broker you will be responsible for:
Maintaining relationships with existing Haulier partners
Regularly reviewing performance
Bringing on new Hauliers subcontractors and customers into the business
Resource / allocate loads on a daily basis achieving best possible margin
Ensure deliveries are scheduled on time and in line with customer expectations
Monitor delivery performance and notify customers with any delays
Work to set targets in line with operational KPI's
Ensure all information is accurate and up to date within TMS
Bonus structure The two main elements which will trigger bonus payments are:
1. Meeting and exceeding load count capacity - measured by the number of full-time trader employees x an average of 15 jobs per day per shift.
2. Achieving and exceeding an average weekly Gross Profit (GP) base level trigger set at a minimum of 15%
Potential award circa £5k per annum
OFF22
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European Transport Coordinator
Hinkley
£D.O.E
Monday - Friday 8am to 5pm
Working closely with existing Transport subcontracts and bring new subcontractors into the business; this role will be pivotal role to enable to the business to continue grow from strength to strength.
Would need to be able to demonstrate an excellent background in European sub contracting
As a Transport Coordinator you will be responsible for:
Maintaining relationships with existing Haulier partners
Regularly reviewing performance
Bringing on new Hauliers subcontractors into the business
Resource / allocate loads on a daily basis achieving best possible margin
Ensure deliveries are scheduled on time and in line with customer expectations
Monitor delivery performance and notify customers with any delays
Work to set targets in line with operational KPI's
Ensure all information is accurate and up to date within TMS
Ideally you will:
Have a background working within Transport (Essential)
Have a strong relationship with existing subcontractors (Desirable)
Strong verbal and written communication skills
Happy to work in a fast paced environment
•Needs to have excellent communication skills both verbal and written
•Will need to develop and build relationships with existing and new customers
•Would need a good understanding of current market rates
•Good understanding of all required customs documents needs a focused and target driven
OFF22
Plant Administrator
Tipton
£20,000 - £25,000
Monday to Friday 8.30am to 5pm
Our client is a civil engineering and utility contractor operating nationally, providing a range of utility and civil engineering services including multi-utilities. Established for more than 40 years, they are framework partners with several major utilities, driven by a commitment to maintaining and developing solid client relationships and we continue to diversify and reinforce our reputation for delivering quality you can build on.
They are recruiting for an office administrator to join them looking after 35 HGV vehicles, 225 vans and approximately 500 pieces of plant equipment.
The Role:
You will be working as an office administrator and as part of a team of 4 in the plant hire office. This department is busy and fast paced and processes a lot of very important paperwork, which is both safety related and required for legal compliance with DVLA and HSE etc. The role will be repetitive in nature and a high volume of paperwork to processed to strict deadlines. Therefore you must have an excellent attention to detail, be able to work within a fast paced and at times noisy environment as there can be many phone calls into plant. The positives are its busy and the days go quick, and you know the job you do has real value in keeping our staff and other road users safe, as well as ensuring operationally all our contracts are serviced properly with the equipment they require.
What you will be responsible for?
Answering and directing phonecalls
Maintaining electronic and hard copy filing systems
Updating databases and spreadsheets
Collating packs
Scanning and copying documents
Any other administrative task within the department
What Knowledge, Skills & Abilities do you require?
3 years administrative experience
Able to work as part of a team but also on own initiative
Good IT skills, word, excel and data entry
Good communication and telephone manner
Accurate and good attention to detail
And in return you will receive!
Company Contributory Pension Scheme
28 days holiday a year including Bank holidays.
Training and development
Account Manager
£25,000 - £30,000
Redditch
Mon to Fri 8am - 6pm
Our client are a Midlands based specialist haulier providing road transport services to the entertainment industry throughout the UK and Europe.
The successful applicant will be provided with full training in order for them to fully understand the set-up of the business, procedures, ethos and client expectations.
What we are looking for in you;
Experience within the road haulage industry and good geographical knowledge of the UK/Europe
A willingness to learn and adapt and become part of a team in a fast paced environment
Good written and verbal communication skills
Be people focused, able to build and maintain new/existing relationships
A determination to provide the best possible service, going above and beyond to exceed expectations.
Experience and ability in using Microsoft office programs such as Excel, Outlook and word.
Commitment to the cause and willingness to deal with certain matters outside of normal working hours to ensure client satisfaction come what may.
Duties and responsibilities;
Management of key accounts within company's existing portfolio
Build client relationships and become a credible point of contact for the client
Respond to client enquiries in a timely fashion, providing a clear and concise quotation for the required transport
Advising client of any customs documentation requirements and assisting them in obtaining certain documents (customs training will be provided).
Route planning and scheduling.
Securing business which offers the client value for money but profitability for the company.
Workshop Administrator
Cheltenham
£20,000 - £25,000 D.O.E
Monday to Friday 9am – 5pm
PLEASE NOTE - you must have experience in an Automotive environment
Our client is looking to recruit a Workshop Administrator to work alongside the Workshop Manager to assist in the smooth running of the commercial vehicle workshop based near Cheltenham.
They service and maintain their own fleet of around forty articulated tractor units and fifty vacuum tankers. In addition, our Industrial Services division operate a wide and varied fleet of jetting, tanker and survey vehicles. They also offer maintenance and repair facilities to third party external clients.
This is a vital role within the organisation. You will be responsible for both the short- and long-term planning and administration in the workshop, ensuring compliance with the DVSA.
Main duties and Responsibilities:
Essential Skills:
Warehouse Team Leader
Location: Erdington, Birmingham
Rate of pay: £24,960
Hours of Work: 8am- 4.30pm . 5 days out of 7 incl weekends
You will be responsible for supervising, managing and motivating team members on a daily basis.
As a team leader, you will be the contact point for all team members, so positive communication is a must. You are required to act proactively to ensure smooth team operations and effective collaboration.
Ultimately, you will lead by setting a good example and engage the team to achieve goals.
Day to Day duties will include the following:
To lead by example, ensuring all policies and procedures are implemented and adhered to at all times.
To allocate all resources to maximise efficiency's within the department.
To report to the Warehouse Manager on all issues that affect the timely running of the department.
To ensure that good levels of housekeeping are maintained throughout your department.
To ensure that the health safety and welfare of all colleagues is maintained on site.
To ensure that all operational procedures are undertaken to the relevant timescales.
To ensure that all absence is reported to the Warehouse manager and a return to work completed, on the colleagues first day back to work.
To ensure all accidents and near misses are reported to the warehouse manager.
To ensure that your department operates at its optimum levels taking in to account holidays and absences.
To be aware of department performance, report and communication data on an on-going basis
To report all defects as discovered directly to the Warehouse Manager.
To liaise with other warehouse departments to maximise our resources within our operation.
To undertake any reasonable duties deemed appropriate due to the needs of our business.
Experience working in a fulfilment environment , ideally picking and packing of high volume orders
Transport Admin/Clerk
Hinkley
£24,000 - £25,000 D.O.E with a weekly bonus structure
Workforce are currently recruiting for an Transport Clerk to join our client based in Hinckley. This is a fantastic opportunity to join an enthusiastic, welcoming, and friendly team!
Duties
Manage Pods - responsible for the retrieval of all proof of deliveries and upload to system, will be targeted.
Unbilled - Update the weekly unbilled report with POD position.
Progress Chase - to collect information on all collections and deliveries ensure any issues customers are informed.
Sub Confirmation - produce report weekly distribute and agree with sub-contractors
Build Jobs - to assist in raising jobs on our system Mandata
Warehouse Checks - Analyse warehouse checks to update customer collections.
Update Customer Trackers - to manage and update customer trackers to build KPIs.
Ability to work in targeted environment - Targets are set across all roles when all are met bonus is triggered.
As an Administrator you will need the following qualities and experience:
• Confident personality
• Good attention to detail
• Hard working attitude
• Good work ethic
• Previous customer service experience essential
• Efficient use of Microsoft excel and office
• To be able to work efficiently on your own
• Good telephone manner