Sales Administrator
Bromsgrove, Worcestershire
Salary 19,000 - 22,000 Depending on experience
Working hours: Monday - Friday 8am - 5pm

Sales Administrator: An enthusiastic customer orientated individual to join the UK's largest aftermarket spares provider of vintage, classic and modern tractor parts. Come and join this fast growing online business serving trade and retail customers in the UK and internationally.
This is an exciting opportunity to join a fast-growing company, to advise and solve customer national and international logistical requirements.
The company supplies both retail and trade customers, and prides itself on its high levels of customer service, vast range of stock, and extensive parts knowledge, to source parts quickly, from one company at a competitive price.

Key responsibilities:
• Maintain relationships with shipping partners.
• Ensure all customers are receiving the high level of service that our client prides itself on through the third-party companies.
• Respond to and follow up sales enquiries by telephone and e-mail.
• Process telephone, e-mail, internet and of both trade and retail customers.
• Respond to and follow up order tracking enquiries by telephone and e-mail.
• Support the Sales technicians with tracking enquiries in an efficient and organised manner.
• Liaising between internal departments.
• General office duties.

Person Profile:
• Driven and enthusiastic with excellent organisational skills, able to solve problems on a customer service level.
• Excellent communicator, professional and approachable, keen to please and happy to get stuck in
• IT literate, with good understanding of outlook and web browsers, a basic understanding of Sage would be beneficial.
• Able to work as a team in a busy office environment.
• Previous experience on farming and customer service.
• Due to location, must be a car driver

This is an exciting opportunity to join the UK's largest vintage and classic tractor parts specialist, in an exciting technical advisory role, offering long term career opportunities and progression.

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Experts in precision machining and assembly, operating within the UK and international civil and defence aerospace industries. Our expertise lies in the manufacture of 'current and aftermarket' products which cater for both production items and bespoke requirements. Privately-owned company and now seeking a CNC turner Programmer to join our highly skilled, loyal workforce.

DAY TO DAY DUTIES WILL INCLUDE THE FOLLOWING:
• Responsible for making parts including prototypes for the Aerospace industry.
• Making high precision components, programming from scratch with Fanuc controls.
• Be able to work to high standards with tight tolerances, be able to use a variety of checking instruments to check there own work.
• Mainly small batch work using a variety of different materials.
• Using Fanuc Controller (Specific machine candidate would work on would be Victor 36/125 with Fanuc Oi - TD controller
• Working on small batches or one-off orders for customers which must be completed to set deadlines (Batches of under 50)
• Using various equipment including CMM, Diatest probes, shadowgraph, surface finish, talysurf, various micrometers and gauges in order to check the quality of work.

FOLLOWING QUALITIES AND EXPERIENCE REQUIRED:
• Three to five years' experience programming on Fanuc - ESSENTIAL
• We are seeking a CNC Turner preferably from the aerospace/precision engineering background and time served.
• To program from engineering drawings - ESSENTIAL
BENEFITS
• 6 Month probation period.
• 37 hours per week. Mon - Thur 7:30am - 4:00pm. Friday 7:30am - 12:30pm
• Overtime available and paid at time and half.
• Holidays 25 days + Bank Holidays.
• Company Pension Scheme (After 6 month probation).
• Simply health Plan . (After 6 month probation).
• Life Insurance. (After 12 months)
• Starting rate would be 13.25 / 13.50, this would be negotiable for the right candidate with experience. Reviewed after six months.

Manufacturing Workforce are responsible for placing skilled and in demand people on both a permanent and contract basis into the Engineering, Technical and Manufacturing sectors, from skilled Shop Floor Personnel and Specialist Engineers to Supervisory and Management positions. We operate from several prime locations throughout Central England and our Specialist Consultants will have an in-depth understanding of your skills and offer best advice on your next step!! We are always searching for the best talent, so if you know anyone, why not recommend someone to one of our professional team who will be more than happy to help.
Manu1

CAD Technician

We have a fantastic opportunity for an experienced, self-sufficient CAD Technician to join a company who specialise in bespoke composite timber/aluminium windows, doors & curtain wall faade.
Offering a starting salary of 30,000 - 45,000 (Depending on experience)

Role and Responsibilities

• Using Auto CAD and Inventor for the production of 2D drawings and 3D modelling
• Knowledge of curtain wall and faade design
• Taking off quantities to produce schedules
• Site visits, attend site design meetings and overseeing jobs from conception to completion
• Reporting on progress of build on site

General

• Production of general arrangement drawings, assembly drawings, material schedules, issue sheets, printing drawings, uploading and downloading drawings to web sites, sending drawings by email, ensure incoming and outgoing drawings are stored in accordance with company procedures and ensuring drawings are presented in accordance with standard company practice.

• Understand alternative materials and production methods, have technical, practical and scientific knowledge.

• To be able to use drawings, 3D models and computer designs to express creative ideas.

• Be comfortable to explain ideas and technical data to colleagues who may not be from a technical function within the business.

Qualifications and Education Requirements

• Use of Auto CAD is essential and Inventor preferable.
• Microsoft Office software.
• Appropriate education for the task - Structural/Mechanical/Civil Engineering

Working hours: Monday-Friday (8.30-4.30pm)

27 days holiday including BH, Pension

Job title: Customer Service Team Leader temp to perm
Location: Birmingham
Salary: 21k-25k
Hours: Monday to Sat 8am-8pm Shift patterns
Our client requires an experienced Customer Service Team Leader join their team working from home initially but with a view to then move back into the Birmingham office.
Day to Day duties will include the following:
Skills and experience
• Supporting a large customer service team to resolve issues
• Must have a minimum of 2 years Team Leader experience
• Have a positive can do attitude.
• Computer literate and able to complete data entry tasks with accuracy and speed
• Demonstrate excellent customer services and communication skills across the business
• Have a good eye for detail and accuracy under pressure
• The ability to manage priorities, multi-task and achieve deadlines
• Responding to enquiries via email or over the phone.
• Be a team player as well as working on own initiative
• People management experience at a supervisory level, preferable but not essential
• Flexible in regards to shift patterns
As a person you will need the following qualities and experience:
Role will involve:
• Excellent customer service attitude
• Liaise and communicate effectively with customers and meet agreed service levels
• Organise, plan and control customer service teams
• You must be an excellent communicator both written and verbal
• General administration duties as required
Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

Worcestershire's Leading Recruiter

Job title: 2nd Line IT support
Location: Redditch
Salary: 25k dependant on experience
Hours: Monday to Friday 9am-5pm
Our client requires a 2nd Line IT Support to join their team on a full time permanent basis
Day to Day duties will include the following:
Skills and experience
My client is looking for 2nd Line IT Support staff to join their team on a full time basis. Due to a mass expansion they are growing their team and are looking for candidates with drive and determination to progress internally with a fast moving company. They offer a friendly working environment and a varied busy role. This is a fantastic opportunity to join a well-established company that are quickly becoming a household name.
The role is ideal for someone who enjoys solving issues and who likes to keep up to date with technological trends.

Day to Day duties will include the following:
Excellent communication skills and the ability to interpret and answer a wide range of IT system and software related queries. Previous experience in a similar role is required
The Support Technician team are expected to provide a telephone help desk support service operational between 8.00am and 6.00pm. Support during Bank Holidays and occasional out of hours work is also expected.

Key Tasks

* Provide 2nd line support to the company through a manned help desk.
* Good understanding of Microsoft operating systems and applications
* Must be confident in ability to set up, interrogate and roll our service and patch upgrades on a Windows platform and will have experience of working with SQL and Exchange amongst other usual Windows services.
* Answer & log telephone calls in a professional manner
* Managing calls within our ticket system - adhering to pre-defined SLA's
* Management of Assets - including hardware and software
* Installation of software and adherence to policies as defined by the Systems Software Manager
* Demonstrate the highest levels of customer service and professionalism
* Manage and record accurate technical information onto our helpdesk ticket system

* Occasionally assist the systems team with bigger projects
* Management of communications - mobile & terrestrial (hardware & software)
* Manage time and minor projects

Required Skills / Experience
* A good knowledge of Windows operating systems generally and excellent knowledge of Windows 7 - with experience of building, configuring and repairing PC's & Laptops
* A good knowledge of Windows applications with strong MS Office skills - with a focus on Microsoft Outlook & Excel
* A general understanding of networks - an understanding of TCP/IP, switches and broadband routers
* A general understanding of communications (VPN / broadband / RAS)
* Good communication skills, with a professional telephone manner.

Personal Attributes
* Excellent communication skills (both written and verbal) with good client facing skills
* Proactive in nature with enthusiasm for new ideas and concepts
* Ability to organise and prioritise work whilst on multiple projects
* Self-motivated and able to work under pressure and to tight deadlines
* Driven, energetic and enthusiastic, with a 'can do, will do' approach
* Preferably educated to degree level or equivalent (IT related discipline)

As a person you will need the following:
Key Technical Skills / Knowledge / Experience:
* Interest in key technology developments and standards relevant to web development.
* Excellent Written and verbal communication skills
* Strong customer service skills
* Problem solver
Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

Worcestershire's Leading Recruiter

Job title: 1st Line IT support
Location: Redditch
Salary: 21k dependant on experience
Hours: Monday to Friday 9am-5pm
Our client requires a 1st Line IT Support to join their team on a full time permanent basis
Day to Day duties will include the following:
Skills and experience
My client is looking for 1st Line IT Technical Support staff to join their team on a full time basis. Due to a mass expansion they are growing their team and are looking for candidates with drive and determination to progress internally with a fast moving company. They offer a friendly working environment and a varied busy role. This is a fantastic opportunity to join a well-established company that are quickly becoming a household name.
The role is ideal for someone who enjoys solving issues and who likes to keep up to date with technological trends.

Day to Day duties will include the following:

* Providing first and second line support on the helpdesk for technical issues. This includes telephone, email, web site and remote assistance to customers with their problems.
* Interact efficiently with the development team for software / fix delivery.
* Diagnose priority/impact of incoming cases. Where the case is not a defect resolve cases promptly for the customer and the user.
* Log helpdesk tickets and escalate as required.
* Update progress of assigned tickets and close when resolved.
* Monitor logged tickets.
* Review all tickets on a daily basis and assist with any issues and / or provide progress updates to customers.
* Troubleshoot technical issues for customers and internal staff using IT procedure flowcharts and initiative.
* Provide guidance and knowledge transfer to others via day-to-day interaction and writing knowledge base articles.


As a person you will need the following:

Key Technical Skills / Knowledge / Experience:
* Interest in key technology developments and standards relevant to web development.
* Excellent Written and verbal communication skills

As a person you will need the following qualities and experience:
Role will involve:
* Driven to learn and succeed.
* Detail orientated.
* Extremely passionate.
* Problem solver.
* Excellent customer service skills.
Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

Worcestershire's Leading Recruiter

The Role

This role is an excellent opportunity for an individual to join a growing business, taking full responsibility for procurement. The individual will be required to work closely with multiple departments within the business and report directly into senior management. The role will be diverse from day-to-day and will require an individual with relevant experience in the manufacturing sector, who can work closely with our team to carefully manage ongoing projects.

Key Accountabilities:

Responsibility for Ingredients and Packaging sourcing and replenishment

Expediting materials to fit the production schedule where required

Update and maintain the internal ERP system including Vendor details and pricing

Check and report any delivery and/or price discrepancies

Monitor supplier performance

Work closely with other departments at all levels

Identify and deliver savings initiatives and maximise benefits from leveraging spend

Obtain competitive quotes for products on request

Place purchase orders for stock items and internal requisitions

Accurately report on a range of topics and communicate to all stakeholders

Efficiently manage contracts including commercial negotiations & SLAs

Cultural Fit:

Have the personal presence and influencing skills to manage all levels within the business

To be professionally confident and have an immediate impact with the internal team and external customers

Strong and confident manager who can manage performance issues within the team quickly and in a positive manner

Can hit the ground running and be confident to implement change quickly

Experience and Skills

Minimum of 3 years purchasing/buying experience within the food manufacturing sector is essential

Full understanding of the NPD/artwork process from concept through to launch

Good understanding of packaging materials, cutter guide generation and design concepts

Excellent analytical and communication skills

Strong negotiator

CIPS or similar qualification would be beneficial

Ability to prioritise workload and work under pressure

Use of Microsoft Office (Word, Excel etc) & SAP

Job Type: Full-time

Experience:

Procurement: 3 years (Required)
Education:

Diploma of Higher Education (Preferred