Job Title: Transport Planner
Location: Birmingham
Shift: 4 on 4 off
Salary: 24,000 - 26,000

You will be joining a growing team as a Transport Planner, you will hold a critical role within the business as you will be responsible for physically planning routes to ensure that plans are delivered in the most time and cost-efficient manner.

The right person for this role will be an experienced Transport Planner with demonstrable experience in a similar role. You will have excellent knowledge of transport compliance and understand the critical issues which could be experienced from a planner and driver perspective. Strong IT skills are also required.

As a Transport Planner you will be responsible for:
• Planning the routes for same and next day deliveries
• Briefing and debriefing drivers
• Monitoring driver performance, reviewing to find most efficient route.
• Ensure customer KPI's are met and maintained.
• Deal with customer queries and communication.
• Co-ordinating documentation
• Monitor WTD

Performance Analyst
Salary: 25,000 to 35,000 Per Annum
Monday to Friday - Flexible Office hours - 37 - 40 hours per week
Permanent
One day per week based in Birmingham minimum

Our client deliver an excellent customer service on behalf of well know companies throughout the UK and are looking to recruit Performance analyst to join their expanding team on a permanent basis. To help with their progress as moving forward as a company.

Day to day duties:

* You will consult with stakeholders, find patterns and trends, highlight potential issues and make recommendations for improvements.
* You will work with a range of tools, predominantly SQL Server, Power BI, Excel and PowerPoint, to produce complex but easy to understand dashboards and reports.
* You will also need to be comfortable and capable presenting your findings to senior management, on a one to one or group basis.

Experience:

* Experience running workshops and working with business stakeholders to devise appropriate reporting and dashboard formats
* Experience working closely with key operational stakeholders to understand the wider business objectives and how quality data solutions can make a positive impact
* Call Centre experience desirable
* Energy industry experience desirable
* SQL experience highly beneficial

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Field Sales Executive
Redditch
17,000 - 18,000 Per Annum + Competitive Bonus
Monday to Friday office hours
Company car or car allowance

where appropriate I am currently recruiting for a Field Sales Executive, to work for an exciting opportunity to join a well-established family run business. This role will require someone who has great communication and a fantastic personality.

Day to day duties will include the following:
• To follow leads from the Telesales team
• To book prospect meetings
• Identify opportunities locally
• Build up relationships with new clients
• Understand companies needs and deliver on them
• Spend 4 days out of 5 on the road
• Have the ability to manage own time

As a person you will need the following qualities and experience:
• Previous sales experience within a fast environment
• Fantastic time management skills
• Good Microsoft office skills
• Must have a driving licence

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Telesales Executive
Redditch
Salary: 17k-18k +Competitive Bonus
Hours: 8.30am-5.30pm Monday to Thursday 5pm Friday

Fantastic opportunity for a Telesales Executive to join a leading company! We are recruiting for a Telesales Executive / Business Development Executive to join one of our long-standing clients.
They can offer you a secure role that can also give you a work life balance. If you are a target driven candidate, who enjoys building new relationships this role could be the right one for you!

Day-to-Day duties will include the following:
• Maintain and develop clients within your region
• Making outbound calls and account managing existing clients
• You will be liaising over the phone
• Converting business leads
• Relationship management
• Consulting clients with marketing ideas
• Working to monthly, weekly and team targets

You will need the following qualities and experience:
• Come from an outbound telesales background
• Have an outgoing personality
• Previous office experience
• Customer Service and problem solving skills
• Excellent communication skills

In Return, they will offer you:
• Competitive salary
• A monthly achievable bonus of up to 500
• Work life balance
• Working in a COVID friendly office
• The opportunity to progress within the company
• Pension scheme
• Monthly sales competitions

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help. off24

Job title: Head of Conveyancing
Location: Wednesbury
Salary: SalNeg
Hours: Monday to Friday 9am-5pm

We have an opportunity to join a well-established Law firm in West Midlands. Candidates who are currently 5 yrs + PQE from either a Conveyancing Solicitor, Legal Executives and Conveyancers will be considered.
The role:
We are looking to recruit a Full Time Solicitor / Conveyancer to work in my clients West Midlands based office.
Applicants should have expertise in all aspects of residential conveyancing.
The firm have a very busy and successful residential conveyancing team and are looking for a Team Leader which will require:
• Competency in managing and supervising a team of Solicitors, paralegals and departmental support staff.
• Handling a full caseload including panel work, dealing with matters from commencement to conclusion.
• Regular networking and other marketing activities are essential as part of the business development.

It involves prompt and accurate attention to detail to ensure that we deliver a high quality service to clients and able to follow and adhere to compliance procedures. You will be joining a busy and successful residential & commercial conveyancing team.
We are looking for someone who has experience in leading a team, knowledge of case management, ability to prioritise work and excellent communication skills.
In return my client offers a supportive environment to work in. Where employees are encouraged to help each other.
Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.
Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!
We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.
Worcestershire's Leading Recruiter

Job title: Legal Secretary - Residential Conveyancing
Location: Harborne
Salary: 17,500-21000
Hours: Monday- Friday 9am - 5.30pm
Our client requires a Legal Secretary to join their Residential Conveyancing team on a full time permanent basis.
Day to Day duties will include the following:
Skills and experience
• Previous experience working within a Residential Conveyancing team is essential
• Provide a professional service to all clients
• You must be computer literate, able to type up letters and documentation with accuracy and speed
• You must have a minimum of 1-2 years` experience working as a Secretary or PA. Legal knowledge is an advantage.
• You must have a minimum of 5 GCSE`s (or equivalent)
• Diary management experience, office experience is essential for this position.
• You will need to possess good time management skills and be dependable.
• Strong spelling and grammar skills.
• You must have excellent organisational skills

As a person you will need the following qualities and experience:
Role will involve:
• Excellent customer service attitude
• You must be meticulous, have a high attention to detail
• Be a team player as well as working on own initiative
• General administration duties as required
• You must be personable and able to deal with people on all levels.
Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

Worcestershire's Leading Recruiter

Line Leader/Supervisor
Wednesbury3 months temp contract to start ASAPs
11.40ph
Hours:
06:30-14:30
14:30-22:00
Job Purpose: To ensure efficient daily packing of produce on nominated line.
Main duties and responsibilities:

To supervise and train production operatives, ensuring all produce is packed accurately in punnets, crates and pallets to customers specification
To ensure all packed produce meets quality, label and packaging requirements.
To ensure that lines are cleaned regularly and closed down properly at the end of each shift.
To ensure that all operating issues are reported in a timely manner to maintenance.
To ensure all line personnel are appropriately trained.
To ensure all line personnel adhere to food hygiene and health and safety policies and procedures.
To complete relevant documentation accurately and in a timely manner.
Attend Meetings

You must have Previous Fresh Produce experience- desirable

QUALITY ASSURANCEWe have a position for a QA who will support the production process to ensure that we produce safe, legally compliant, high quality products.Experience of working in an administrative role, knowledge of food safety procedures and having knowledge of Production, factory procedures & documentation would be advantageous.
Salary-
9.91
Shifts-
06:30-14:30
14:30-22:00Your duties will include -- Conducting product quality assessments- Ensuring products are produced to specification- Conducting HACCP validation and verification checksIdeally you will have -_ Experience in a quality role_ Basic Food Hygiene & Safety_ Basic HACCP_ Excellent communication skills

Tax Assistant
Bromsgrove
Full time, permanent, temporarily remote working
19,000 - 25,000 a year depending on experience

We are recruiting a Tax Assistant for a well-known Bromsgrove based accounting practice. Due to continued client acquisition, the business is adding another head to its' tax department. They are looking for an enthusiastic, hard working person to join their busy team.

Key deliverables will include:

• Completion and processing of personal self assessment tax returns
• Completion and processing of partnership self assessment tax returns
• Completing and processing of forms P11d
• Preparation of basic income and expenditure accounts for sole traders
• Preparation of rental accounts
• Checking and agreeing PAYE coding notices
• Checking and agreeing taxation statements of account
• Liaising with HMRC by telephone or correspondence as required
• General day to day handling of clients tax affairs

A knowledge of Trusts/Estates and IHT tax work would be advantageous and currently working towards ATT qualifications or have a similar level of experience.
In house training of our systems and procedures will be given.
This is a semi senior role, therefore experience and a reasonable tax knowledge is required.
Training towards professional qualifications can be supported as part of the overall salary package (in addition to the salary listed) to be discussed with the successful applicant.

Benefits and requirements:
• On-site parking
• Monday to Friday
• GCSE or equivalent (required)
• Tax experience: 1 year minimum (required)

Work remotely: Temporarily due to COVID-19

COVID-19 precaution(s):
• Remote interview process
• Temperature screenings
• Social distancing guidelines in place
• Sanitisation, disinfection or cleaning procedures in place

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Account Manager
Location: Bromsgrove
Salary: 20,000 Per Annum
Hours Monday to Friday - 9am to 5pm

Our client is a leading consultancy and has exciting opportunities to join their innovative and expanding team. You will be a clear, confident communicator with a determined attitude who possess the resilience, tenacity and energy they are looking for.


The role is responsible for:
• Collating information from various sources including survey plans and assessors notes
• Working towards increasing revenue by contributing towards achieving departmental reductions in Rateable Value
• Bringing together additional information to enable the case to proceed within the timeframe specified by the Valuation Office Agency.
• Gathering evidence from allocated clients
• Keeping clients up to date with the current status of their appeal, by phone, email or letter. Acting as the main point of contact for allocated clients and updating as necessary.
• Making sure that all avenues for a reduction in Rateable Value have been explored and discussed with the client.
• Ensuring that all spreadsheets are up to date with correct information relating to cases
• Management of calls and emails as appropriate and ensuring clients are kept up-to-date with the status of their case.
• Supporting other members of your team, reporting any training needs or issues to relevant management.
• Accurately recording any change in RV and passing any reductions over to be invoiced as per the process.

As a person you will need the following qualities and experience:
• Previous experience in an account management role
• Technically & analytically minded
• Able to deal with large volume caseloads
• Ability to put together concise case statements
• Confident liaising at all levels


Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

• Using our own bespoke transport system build loads and allocate to drivers.
• Utilising truck and driver to achieve best customer service levels
• Working alongside Tacho regs and WTD to plan the drivers day efficiently and achievably
• Working closely alongside other planners and cover work as required
• Answering and responding to all incoming customer and driver telephone calls in a prompt, polite and professional manner.
• Liaise with drivers over the phone and face to face to resolve any issues that arise
• Looking at truck revenues/profitability
• Requesting vehicles from various collection points
• Book drivers in for collections from various sites

Job title: Receptionist
Location: Smethwick
Salary: 16k dependant on experience
Hours: Monday to Friday 9am-5pm
Our client requires a Receptionist to join their team on a full time permanent basis
Day to Day duties will include the following:
Skills and experience
• Ideally be able to speak to Punjabi or Hindi fluently
• Computer literate and front of house experience
• Demonstrate excellent customer services and communication skills
• Have a good eye for detail and accuracy under pressure
• The ability to manage priorities, multi-task and achieve deadlines
• Be a team player as well as working on own initiative
• Must be professional
• Flexible in regards to shift patterns
As a person you will need the following qualities and experience:
Role will involve:
• Excellent customer service attitude
• Liaise and communicate effectively with customers and meet agreed service levels
• Offer a professional service and be courteous and helpful to all clients both face to face and over the telephone
• Keep reception area clean and tidy at all times
• Answer in coming telephone calls and act as a gate keeper
• General administration duties as required
Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

Worcestershire's Leading Recruiter

Business Development Executive
Bromsgrove
25,000 - 30,000 plus Commission
8:30am to 5:00pm

I am proud to be representing a successful company based in Bromsgrove who are moving into the energy sector.

Our client specialises in helping clients get the best value from their energy contracts. They are on a rapid growth plan and looking for the right candidate to complement their new team.

If you are a Business Development Executive who's previously represented an energy company then this could be the right role for you!

Main Responsibilities
• Creating and identifying opportunities for new and existing customers
• Building and managing successful customer relationships
• Listening to customer requirements and presenting recommendations appropriately to make a sale providing a personalised and unique service to each customer.
• Offering advice where appropriate negotiating on price, costs,
• Delivery of KPI and targets to include volume and profit
• Updating and Cleansing company CRM system.
• Working in a target driven, fast paced environment
• Patience and attention to customer satisfaction
• Pro-active process management, ensuring that customers never have to chase for a response to their query

Key Skills

• Some Customer experience preferable
• Experience in Utilities
• Good time management and planning skills
• Solid work ethic
• Resilience
• Confident with good interpersonal skills
• Some experience of presenting or debating in groups
• IT Literate
• Demonstrable level of perseverance
• Numerical Awareness
• Good verbal & written communication skills

If you are interested in this position please do apply and you will be contacted for a telephone interview
Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

Worcestershire's Leading Recruiter

Job title: Sales Co-ordinator Equipment Sales
Location: Redditch
Salary: 19,770
Hours: Monday to Friday 8.30am - 5.00pm (half an hour lunch)
I am currently recruiting for a well established company based in Redditch who are looking to expand their team. This an exciting time to join this company who are rapidly growing. They offer fantastic benefits with progression opportunities.

Day to Day duties will include the following:
* Receiving e-mails and incoming calls from customers
* Processing new quotes and sending out by e-mail.
* Updating the bespoke in-house system accordingly
* Quoting one off catering equipment
* Chasing suppliers for quotes
* Chasing sub-contractors for quotations for works requested
* Sourcing alternative quotations as necessary
* Dealing with customer queries and keeping them updated
* General administration
* Opportunities to visit supplier sites and attend shows and events.

As a person you will need the following qualities & experience:
* Be able to react quickly to changing situations and multi-task
* Ability to structure the working day
* Excellent organisational skills
* Self-starter, ability to work alone
* Strong customer service skills
* Disciplined individual with the ability to work under pressure
* Problem solver
* Reliable and a good team player
* Must be confident and strong natured

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Account Manager
Location: Bromsgrove
Salary: 20,000 Per Annum
Hours Monday to Friday - 9am to 5pm

Our client is a leading consultancy and has exciting opportunities to join their innovative and expanding team. You will be a clear, confident communicator with a determined attitude who possess the resilience, tenacity and energy they are looking for.


The role is responsible for:
• Collating information from various sources including survey plans and assessors notes
• Working towards increasing revenue by contributing towards achieving departmental reductions in Rateable Value
• Bringing together additional information to enable the case to proceed within the timeframe specified by the Valuation Office Agency.
• Gathering evidence from allocated clients
• Keeping clients up to date with the current status of their appeal, by phone, email or letter. Acting as the main point of contact for allocated clients and updating as necessary.
• Making sure that all avenues for a reduction in Rateable Value have been explored and discussed with the client.
• Ensuring that all spreadsheets are up to date with correct information relating to cases
• Management of calls and emails as appropriate and ensuring clients are kept up-to-date with the status of their case.
• Supporting other members of your team, reporting any training needs or issues to relevant management.
• Accurately recording any change in RV and passing any reductions over to be invoiced as per the process.

As a person you will need the following qualities and experience:
• Previous experience in an account management role
• Technically & analytically minded
• Able to deal with large volume caseloads
• Ability to put together concise case statements
• Confident liaising at all levels


Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.