Job Of The Week

£21000 - £22000
Job title

Service Stock Delivery Co-ordinator

Area of work

Bleckmann UK Ltd

Main purpose of job

• To manage the flow of stock through the supply chain from DC through to the recipient, ensuring this is in line with Customer expectations
Key tasks
• To work closely with the Customer to understand their needs - may include face to face/ telephone conversations and email communication
• To identify practical solutions to ensure these needs are met
• To monitor progress of the stock flow by interrogating data provided through multiple systems; identifying issues; providing solutions and working with stakeholders to implement these solutions
• To liaise with carriers for routine and exceptional events or issues
• Organising ad hoc collections for customers
• To accurately maintain and update the excel spreadsheets that track the flow of stock through the supply chain
• To support with the invoicing process
• To respond to emails and telephone calls - taking responsibility for escalating problems. This will involve basis problem solving and interrogating data
• To ensure the necessary equipment is in place to store and transport goods. This will involve liaising with the warehouse teams and ordering equipment as necessary
• To promote and create a continuous improvement culture through identifying areas for improvement and positively acting on them
• To undertake ad hoc projects as required
Key results/objectives
• To ensure the functions Key Performance Indicators (KPIs) are reported correctly
• To ensure that the relationship between the Company and the Customer remains positive at all times
• To ensure a safe working environment for all stakeholders
• To promote a culture of continuous improvement
Reporting to
Direct - Service Delivery Co-ordinator

Skills and attributes

• Analytical when dealing with problems
• Cares about details
• Has confidence in own abilities
• Enjoys a challenge
• Structured approach to work
• Conveys information in a clear, structured and understandable manner
• Good verbal and written communication skills
• Confident working with excel, to include manipulating information

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