Office Administrator
Location: Redditch
Hours: Monday to Friday - 9am to 5:30 - 1-hour lunch
Pay rate: 8.91 P/h 23 Over - 8.36 P/h 22 Under

Temporary to Permanent
Immediate Start

Day to Day Duties:

* Booking travel and accommodation for all employees
* First point of contact at the office for all Visitors
* Ordering Stationery and office consumables
* Answering incoming call and transferring to the correct team/ Individual
* Scanning and filling all post
* Assisting the Engineering Manager with general admin
* Managing speeding fines and parking tickets
* Assisting with administration for annual leave on Odoo
* Assisting preparation of new employees documentation
* Booking all employee training and keeping records of training agreement
* Working with the finance controller to manage all credit card receipts and engineer float

Required experience:

* Must be fully competent with Office 365 products - (Word, Outlook, SharePoint, and Excel)
* Previous Administrative experience of 2 years
* Excellent Customer service skills & Communication skills
* Excellent time keeping
* Must have great attention to detail
* Must be able to work within a team and on their own
* A flexible approach
* Able to Multitask

Desired Experience:

* Awareness of network installations and health and safety

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Home Working Customer Service Advisor
Nationwide
Temporary - 3 months with possibility of longer term employment
Salary: 19.000 per annum
Hours: 37.5 hours per week
We are hiring people throughout the UK to work from home helping the public with advice, guidance and support.
Our customer is significantly expanding their inbound customer service team and will provide a full induction and training with a view to start as soon as possible.
Day to Day duties will include the following:

Taking inbound calls to people providing advice, guidance and support.
Booking appointments.
Ensuring the timely and accurate recording of information through online service portals.

As a person you will need the following qualities and experience:

Excellent telephone and communication skills
Able to deal with vulnerable customers
Polite and professional
Enthusiastic and positive
Ability to multi task
Proficient in the use of Microsoft products, electronic systems and databases
Access to a machine running Windows no older than 5-years running the latest operating system with google chrome installed.
A headset with microphone.
Able to work from home in a quiet, private space

Workforce Staffing are responsible agents representing employers throughout the UK with temporary and permanent placement services. We operate from several prime locations and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management.

Job Title: Stock Controller
Salary: 25,000 - 27,000
Location: Coventry
Hours: Tuesday - Saturday 14:00 - 22:00

Workforce are currently recruiting for our reputable client who are currently seeking a Stock Controller to join their team on a temporary to permanent basis.

As a Stock Controller you will be:

Administrating all paperwork with respect to Goods entering and leaving the DC and recording information.
Enquiring, monitoring and reporting on physical warehouse activity tasks utilising WMS
Investigating damages ensuring system is updated accordingly
Assist with annual stock takes
Investigate customer credits prior to making any adjustments
Answering Incoming calls from Suppliers
KPI reporting for departments

You will have:

Previous Stock Control experience is essential
Competent in Microsoft Office - Intermediate Excel and Word
Excellent administration, organisation and time management skills
Good level of communication both internally and to external suppliers

Logistics & Supply Chain Workforce are responsible for placing thousands of dedicated professionals out to work across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Job categories include; Food Production, Food Processing, Warehouse, distribution and Planning. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Sales Account Manager
Location: Pershore
Salary: 30,000 to 45,000 Per annum depending on experience
Hours:Week 1, Mon to Fri 6am-3pm + Sat 7am-11am, Week 2 Mon to Thursday 6am-3pm Friday 6am-12pm

Benefits: Performance related bonus, Car allowance/ Company Car

Day to Day duties:

* Setting of individual sales targets, and maintenance of sales to meet these targets
* Assure that all suppliers conform to UK/EU regulations regarding the use of pesticides, food safety and labelling through liaison with the Technical Manager
* Trade product to all customers, maximising sales profitability, whilst maintaining high levels of customer satisfaction.
* Ensure stock rotation on an individual portfolio of produce for the whole sales team.
* Serve as the lead point of contact for all customer account management matters
* Build and maintain strong, long-lasting client relationships
* Develop trusted advisor relationships with key accounts.
* Clearly communicate the progress of monthly initiatives to SD and BDM
* Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
* Forecast and track key account metrics (e.g., monthly sales results and annual forecasts)
* Prepare reports on account status
* Collaborate with sales team to identify and grow opportunities within territory
* Assist with challenging client requests or issue escalations as needed
* Utilisation of social media to promote sales and brand awareness


Experience & Requirements:

* Proven work experience as a Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
* Previous Fresh food produce experience (essential)
* Relevant industry experience preferable but not essential
* Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including Executive and Director Level
* Experience with CRM software and MS Office (particularly MS Excel)
* Experience delivering client-focused solutions to customer needs
* Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
* Excellent listening, negotiation and presentation abilities
* Strong verbal and written communication skills
* Ability to organise diary to ensure customer visits are maximised within territory
* Full driving licence

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help

Marketing Customer Service Advisor
9.00 per hour
Hours: 40hrs - full time position
Shift: 8:00am - 19:00pm / Saturdays 10:00 - 15:00
Shift pattern: 8 hours shift Monday - Friday including some Saturday's.
Temporary to Permanent

Our Client is a rapidly growing multi-channel online retailer with a sustained focus on growth.

This is a hugely exciting opportunity which requires an individual who
has the passion and drive to make it a success.

Tasks & Key Accountabilities:
* Day to Day management of the marketplace function and expanding to new platforms
* Develop and accelerate own brand sales through new and existing products, while managing relationships with own brand team external stakeholders
* Take ownership of all KPIs which are directly reported to the Head of Marketplace
* Monitor and review competitors, market trends and fast-moving products regularly to understand best practices and new opportunities
* Constantly develop and update knowledge on ecommerce and marketplaces to maintain best practice within the industry
* Translate business strategy and requirements and effectively deploy within own department
* Help with monitoring marketplaces metrics, reviews, and feedback to ensure account health is in high standing

Knowledge/Experience:
* At least one years' experience in, and a proven record, of successfully managing and growing Marketplaces within the UK and Europe
* Must have a thorough understanding of marketplaces, eCommerce, marketplace tools and advertising concepts, and marketplace industry trends
* Able to provide excellent customer service to all our customers that contact us
* Ability to work under pressure in a fast-paced environment
* Focus on achieving cost reductions and increased profitability through the ethos of driving continuous improvement across all areas of responsibility
* Understanding of supply chain, logistics and fulfilment
* Marketplace ( Amazon/eBay) Wayfair and Manomano

Key Skills and Abilities:
* High computer literacy with advanced numerical and analytical skills, to manage multiple data sets and drive insights
* Knowledge of Microsoft Excel which include key functions such as Vlookups, Pivot tables, etc and working with large datasets would be advantageous
* Must be able to make data-influenced decisions to calculate required fulfilment quantities based on demand, product, and market analysis
* Experience using CRM system ideally Brightpearl (although training will be provided) would be beneficial but not essential
Skills/ Experience required:
* Extensive knowledge on Trustpilot and social media review platforms.
* Experience & Knowledge of e-Commerce marketplace platform is in advantage (e.g. Amazon, eBay.)
* Experience and knowledge of eBay & Amazon software tools would be an advantage
* Experience in growing a brand and utilising tools
* Data-driven and possess an analytical mindset.
* Flexible and well organised taking the initiative when required
* Excellent written and verbal communication
* Proficient in using Microsoft Outlook, Word, Excel
* Strong cultural fit - outgoing personality
* Excellent Problem Solving Skills
* Previous Call Centre experience (1 year minimum)

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

This exciting role will consist of you joining a team of account handlers, duties will include:-
- Administration of clients requirements on a daily basis through quotations using our bespoke software
- Providing advice to new and existing customers
-contacting clients via phone and email to confirm the booking of jobs in the diary any any other queries that may arise.
- contacting the customers via email to confirm arrival times and any timing issues that may arise on the day.
- To work towards and achieve agreed individual KPIS
-Answering of the phone
- Any additional adhoc duties

Skills and competences that would be an advantage but not essential:-
-High level interpersonal skills
- ability to build successful, mutually beneficial business relationships.
-Communication skills - able to communicate effectively and professionally to people with various levels of knowledge over the telephone and in writing.
-Planning, organisational and time management skills.
-Problem solving.
-Computer literate with experience of using Microsoft office
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help

Job Title: Office Administrator
Location: Inkberrow
Hours: Part time 16-25 hours per week + Holiday Cover
Salary: 18,000 Pro rata

My client is the UK's leading polymer show jump manufacturer and they are looking to expand their office team.

Are you interested in an administration role and do you have a passion and interest in Equestrian?

Day to duties:
* General office administration
* Data Entry
* Stock Control of production components
* Website administration
* Dealing with customer queries and taking orders

Skills and experience:
* Basic knowledge of Microsoft office
* Excellent telephone manner
* Strong organisational skills
* Excellent written and verbal communication skills

Workforce Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.
Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!
We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.
Worcestershire's Leading Recruiter

This exciting role will consist of you joining a team of account handlers, duties will include:-
- Administration of clients requirements on a daily basis through quotations using our bespoke software
- Providing advice to new and existing customers
-contacting clients via phone and email to confirm the booking of jobs in the diary any any other queries that may arise.
- contacting the customers via email to confirm arrival times and any timing issues that may arise on the day.
- To work towards and achieve agreed individual KPIS
-Answering of the phone
- Any additional adhoc duties

Skills and competences that would be an advantage but not essential:-
-High level interpersonal skills
- ability to build successful, mutually beneficial business relationships.
-Communication skills - able to communicate effectively and professionally to people with various levels of knowledge over the telephone and in writing.
-Planning, organisational and time management skills.
-Problem solving.
-Computer literate with experience of using Microsoft office
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help

Job Title: Legal Secretary - ARA Dept
Location: Worcester
Salary: 18700
Hours:Full time

Our client requires a legal secretary to work within their agricultural and rural affairs department.

Day to Day duties will include the following
• To undertake all work of a secretarial/administrative nature as may be requested by your Partner/Fee Earner including typing, word processing, photocopying/scanning documents, making and taking phone calls.
• To handle new client enquiries, undertake internal client conflict checks and make appointments, maintaining up to date diary entries.
• To assist with file management, including file openings/closures and the consistent review of files.
• To complete Land Registry applications, SDLT returns and Companies House registrations under the Partner or Fee Earner's direction.
• To complete conveyancing search applications as required.
• To promptly action dictations and support with document production.
• To handle post-completion matters.
• To ensure accurate time recording of all work undertaken by your Partner or Fee Earner.
• To undertake such work as may be delegated by your Partner or Fee Earner in relation to client matters.
• To assist your Partner or Fee Earner in prioritising the client matter and when appropriate advise the client and others of progress of the matter.
• To attend to clients and others where needed on behalf of the Partner or Fee Earner, taking accurate instructions for their attention.
• To take and record accurately any message and pass the same on to the appropriate person without delay.
• To deal with filing, storage and retrieval of client matters and papers in accordance with firm policies.
• To undertake any other duties as may be allocated by the Partner or Fee Earner from time to time.

As a person you will need the following qualities and experience:
• A proficient level of literacy and numeracy.
• Competent touch and audio typist.
• Experience of working within a team environment.
• Experience of data entry and/or text processing.
• IT literate with experience of the Microsoft Office suite of applications, including Word, Excel and Outlook.
• Ability to interact effectively with others, both face to face and over the telephone, including an excellent telephone manner and comfortable dealing with clients.
• Proactive and able to work on own initiative.
• Organised and methodical with the ability to multi-task, prioritise and work in a fast paced environment.
• Excellent attention to detail and accuracy.
• Committed to excellent client service.
• Focused on achieving goals, adopting a can do attitude.
• Highly motivated and willing to learn.
• Ability to use shorthand desirable.
• An understanding of and adherence to General Data Protection Regulation (GDPR), and maintaining confidentiality and integrity at all times.

Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

Job Title: Legal Secretary - Residential Conveyancing
Location: Bromsgrove
Salary: 18700 full time
Hours:Full time and part time hours available

Our client requires a legal secretary to work within their residential conveyancing department.

Day to Day duties will include the following
• To undertake all work of a secretarial nature as may be requested by any fee earner including typing, photocopying, making and taking phone calls
• To undertake such work as may be delegated by your Fee Earner or Partner in relation to client matters or any administrative duties that may be required.
• To take and record accurately any message and pass the same on to the appropriate person without delay
• To make appointments and maintain up to date diary entries.
• To assist with file management and ensure consistent reviews of files.
• To ensure accurate time recording of all work undertaken by your fee earner.
• To assist your Fee Earner or Partner in prioritising the client matter and when appropriate advise the client and others of the progress of the matter.
• Attending clients and others when appropriate on behalf of the Fee Earner or Partner. Taking accurate instructions for your fee earner's attention.
• To deal with filing, storage and retrieval of client's papers and files, opening and closing of files, storage of deeds and other papers all in accordance with firm policies.
• To prepare and serve refreshments to clients and fee earners as required.
• To correctly identify and differentiate between DX and Royal Mail post and hand or other deliveries


As a person you will need the following qualities and experience:
• Experience of working as a Legal Secretary, preferably within a Residential Conveyancing department is desirable.
• Competent touch typist.
• Competent audio typist.
• IT literate with experience of the Microsoft Office suite of applications e.g. Word, Excel and Outlook.
• Excellent telephone manner and experience of dealing with clients.
• Well developed organisational skills.
• Effective communication skills.
Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

Job Title: Post Completions Clerk
Location: Kidderminster
Salary: 18000
Hours:Full time

Our client requires post completions support to the Residential Property team, ensuring that all tasks and file closures are undertaken in a timely and effective manner.

Day to Day duties will include the following:
• To be responsible for the administration of all post completion procedures to include the making of Land Registry applications, Stamp Duty Land Tax Returns submission and service of notices relating to assignments and mortgages of leasehold property.
• To ensure compliance with mortgage lender post completion requirements and file closures.
• To undertake such work as may be delegated by your Fee Earners or Partner in relation to client matters or any other administrative duties that may be required.
• To undertake all work of a secretarial nature as may be requested by any fee earner in residential conveyancing, including typing and word processing, photocopying, making and taking phone calls.
• To take and record accurately any message and pass the same on to the appropriate person without delay.
• To deal with filing, storage and retrieval of client's papers and files, opening and closing of files, storage of deeds and other papers in accordance with firm policies.
• To correctly identify and differentiate between DX and Royal Mail post and hand or other deliveries.
• To undertake any duties which may from time to time be allocated.


As a person you will need the following qualities and experience:
• A proficient level of literacy and numeracy.
• Experience of working within a team environment.
• Experience of working as a Legal Secretary in a Residential Property Department.
• IT literate with experience of the Microsoft Office suite of applications e.g. Word, Excel and Outlook.
• Knowledge of SOS (desirable).
• A high level of attention to detail.
• Ability to interact effectively with others, both face to face and over the telephone, including an excellent telephone manner.
• Committed to excellent client service.
• Focused on achieving goals, adopting a proactive can do attitude.
• Uses initiative, works creatively and solves problems.
• Highly motivated and willing to learn.
• An understanding of and adherence to General Data Protection Regulation (GDPR), and maintaining confidentiality and integrity at all times.



Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

Job Title: Post Completions Clerk
Location: Bromsgrove
Salary: 18,000
Hours:Full time

Our client requires post completions support to the Residential Property team, ensuring that all tasks and file closures are undertaken in a timely and effective manner.

Day to Day duties will include the following:
• To be responsible for the administration of all post completion procedures to include the making of Land Registry applications, Stamp Duty Land Tax Returns submission and service of notices relating to assignments and mortgages of leasehold property.
• To ensure compliance with mortgage lender post completion requirements and file closures.
• To undertake such work as may be delegated by your Fee Earners or Partner in relation to client matters or any other administrative duties that may be required.
• To undertake all work of a secretarial nature as may be requested by any fee earner in residential conveyancing, including typing and word processing, photocopying, making and taking phone calls.
• To take and record accurately any message and pass the same on to the appropriate person without delay.
• To deal with filing, storage and retrieval of client's papers and files, opening and closing of files, storage of deeds and other papers in accordance with firm policies.
• To correctly identify and differentiate between DX and Royal Mail post and hand or other deliveries.
• To undertake any duties which may from time to time be allocated.


As a person you will need the following qualities and experience:
• A proficient level of literacy and numeracy.
• Experience of working within a team environment.
• Experience of working as a Legal Secretary in a Residential Property Department.
• IT literate with experience of the Microsoft Office suite of applications e.g. Word, Excel and Outlook.
• Knowledge of SOS (desirable).
• A high level of attention to detail.
• Ability to interact effectively with others, both face to face and over the telephone, including an excellent telephone manner.
• Committed to excellent client service.
• Focused on achieving goals, adopting a proactive can do attitude.
• Uses initiative, works creatively and solves problems.
• Highly motivated and willing to learn.
• An understanding of and adherence to General Data Protection Regulation (GDPR), and maintaining confidentiality and integrity at all times.



Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

Job Title: Floating Legal Secretary across all departments
Location: Worcester or Bromsgrove or Telford or Kidderminster
Salary: 21500
Hours:Full time

Our client requires a legal secretary to work across a variety of departments. You will be based from a single office location without the need to travel between.

Day to Day duties will include the following
• To undertake such work as may be delegated by your designated Fee Earner or Partner in relation to client matters or any required administrative duties.
• To assist your designated Fee Earner or Partner in prioritising the client matter and, when appropriate, advise the client and others in the progress of the matter.
• To assist with file management and the consistent review of files, where applicable.
• To ensure accurate time recording of all work undertaken by your assigned Fee Earner or Partner.
• To attend to clients and others, where appropriate, on behalf of the Fee Earner or Partner, taking accurate instructions for your Fee Earner's attention.
• To undertake all work of a secretarial nature as may be requested by any Fee Earner including typing and word processing, photocopying, making and taking phone calls.
• To take and record accurately any message and pass the same on to the appropriate person without delay.
• To make appointments and maintain up to date diary entries.
• To deal with filing, storage and retrieval of client's papers and files, opening and closing of files, storage of deeds and other papers all in accordance with the firms policies.
• To correctly identify and differentiate between DX and Royal Mail post and hand or other deliveries.
• To undertake any additional duties which may be allocated from time to time.

As a person you will need the following qualities and experience:
• Experience of working as a Legal Secretary.
• A proficient level of literacy and numeracy.
• Experience of working within a team environment.
• Experience of data entry and/or text processing.
• Competent audio and touch typist.
• IT literate with experience of the Microsoft Office suite of applications including Word, Excel and Outlook. SOS case management desirable.
• A high level of attention to detail.
• Ability to interact effectively with others, both face to face and over the telephone, including an excellent telephone manner.
• Committed to excellent client service.
• Focused on achieving goals, adopting a proactive can do attitude.
• Uses initiative, works creatively and solves problems.
• Highly motivated and willing to learn.
• An understanding of and adherence to General Data Protection Regulation (GDPR), and maintaining confidentiality and integrity at all times.



Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!