Job Title: Receptionist (Temporary role - 2 Days cover)
Location: Redditch
Hours:Thursday & Friday 7.30am - 5.30pm
Salary: 8.91per hour

Our client is looking for an individual to join their current team on a 3 month temporary part time basis, with immediate start.

Day to Day duties will include the following:
• Answering telephones - providing good customer service as front of house
• Dealing with clients and queries
• Ordering stationery
• Responding to emails
• Meeting and greeting clients in the reception
• Receiving and sorting deliveries

As a person you will need the following qualities and experience:
• Excellent customer service skills
• Good telephone manner
• Previous experience
• IT literate

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help

Position: Administrator
Job Type: Full-time
Salary: 8.91 Per Hour
Location: Redditch
The Role - Customer Service / Claims Administrator
The role is varied, with the opportunity to develop your skills within the industry. This includes but is not limited to:
• Keeping customers up to date with the progress of their insurance claim.
• Scheduling surveys.
• Uploading documents to relevant client systems.
• Updating client systems and answering queries.
• Working closely with the Accounts Manager to process invoices and credit notes.
• Building relationships with suppliers and wholesalers.
• Maintaining relevant databases as required.
• Working to strict SLA's.
• Ensure the registering, issuing, scanning and filing documents.
• General office duties.

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Due to an ambitious expansion program our client require experienced Business Development Managers to sell our CCTV, monitoring, manned Guarding Services and COVID-19 Solutions.
About us;
-We are an established, well-respected, , supplier of security solutions.
-We pride ourselves on providing competitively priced solutions to businesses and consumers alike.
-85% of our new business has previously come from referrals.
-We offer CCTV, monitoring, COVID-19 Solutions, Thermal COVID 19 cameras, key holding, on site security and many other services to give our customers peace of mind.
About you;
1. Do you have experience setting up & Managing a business?
2. Are you a confident Networker?
3. Do you know how to network through Social media?
3. Do you have your own data, contacts that will get you started?
4. Are you a confident sales professional?
5. Are you experienced at B2B sales?
6. Are you fed up with seeing others make big profits from your hard work?
8. Do you want to work with a company that will fully support your growth?
About the role;
-We provide a comprehensive induction course
-We will offer training on the products and services to enhance the skills you already have.
-We have a strong infrastructure to enable fast installation and set-up nationwide.
-Basic 28,000 And Realistic OTE 0f 75,000 per annum.
-There are excellent promotion prospects for those with leadership skills
We are looking for the following:
-2 years or more Business development experience.
-A self-motivated and ambitious, self starter
-A confident communicator & networker
-Min 2 years Sales experience
-Someone that is comfortable working without being supervised

Sales Office Administrator /Order Processor
Monday - Friday 8:30am - 5:30pm. Salary: 25,000
Our client is a well-established business , based in Redditch, is looking to recruit a high performing Sales Administrator Order Processor to work within their team to develop and increase customer experience in the sales office.

If you have a natural attitude which is people focused and on delivering good results and want to work hard, be part of a friendly team and an expanding company and can do the following tasks with opportunities for progression as the company grows, this could be the perfect role for you.

You will be responsible for: Ensuring customer satisfaction is assured and sales are increasing profitably by processing customer orders correctly, advising on correct products, identifying buying patterns and sales opportunities and communicating with other team members to make sure our customers are satisfied.

Essential Job Results:

Achieve Financial Objectives
By ensuring all orders are processed accurately. Also identifying up selling and cross-selling opportunities being aware of buying patterns and making sure we are receiving expected orders, spotting efficiencies for the business and customers.

Organisational Efficiency
By identifying regular requests and orders, then systemising the process, having pricing lists to hand for enquiries, clearly logging all pricing in an easily retrievable method, creating clear analysis of data to ensure quick and accurate decisions can be made. Communicating both by listening and understanding requirements and clearly delivering pricing that is understood for the recipient.

Good Financial Awareness
By having a grasp of commercial processes and being able to convert data to suit the enquiries.

Maintain Organisations Reputation and Operations
By professionally representing the organisation and having a positive 'can do' attitude and keeping information confidential.

Contribute to the Team Environment
By accomplishing related results as needed and understanding your role is a key part of the sales process and timely and regular communication between all departments is vital to company success.

As part of this output, you will typically be involved with tasks such as, but not limited to, these:
-Answering a high volume of in-bound calls
-Taking customers orders by phone and email, processing them on the computer system
-Always provide an excellent level of service, by using professional manner and operating within company values and guidelines
-Create quotations for new enquiries ensuring the price is within set guidelines
-Manage Customer relationships to ensure that we are maintaining business and making the most of opportunities, as well as seeking out opportunities with lapsed or prospective customers.
-Logging all enquiries
-Up-selling and Cross-selling on products and generating leads
-Following up on leads gained and quotes sent by sales staff
-Closing sales
-Making outbound calls and being proactive with sales promotions
-Winning new business
-Responding to customer complaints in the appropriate manner and ensuring the customer is satisfied with the result
-Associated sales activity administration
-Any duties in providing excellent customer care

Education
At least 5 GCSEs A-C grade. English and Maths must be included and a good working vocabulary and application of general mathematics.
Customer Service Training
Sales Training

Training
Job related training will be given.

Experience
-Candidates for this role must have previous office-based sales office experience.
-Experience within the packaging market would be an advantage but not essential.
-Computer literacy is essential
-A good working knowledge of Microsoft Office - Word/Excel/Outlook.
-Being comfortable working with numbers, i.e. quantities and pricing is vital

Candidates must have a positive and forward-thinking attitude, be proud of their own standard of work, promote the company and continually ensure that customers receive the level of service required.

Hours
The hours of work are Monday - Friday 08:30 - 17:30 but you must be flexible and willing to work outside of these hours when necessary. Free parking is available on site.

Our clientcurrently have the following position available to work in there fast paced logistics operation in chilled food distribution.
This role would suit a candidate who is anexperienced multi drop Senior Transport Plannerin chilled distribution.
alternative weekends and a mixture of early and late shifts
The candidate will be an experienced multi drop transport planner in chilled distribution. You will be expected to take responsibility for the load sheets and planning routes, scheduling delivery times to meet our customer delivery times ensuring our customers receive a first class service.
You will be able to plan schedules in the most cost effective manner, have an excellent understanding of driver regulations and be able to demonstrate this managing drivers hours on a daily basis.
Key Skills Required;

-Leadership skills - can manage a team effectively
-Attention for detail
-Excellent geographical knowledge,
-Competent in Planning routes, scheduling delivery times to ensure a smooth running of the operation.
-Prioritising workloads
-Driver briefs and de-briefs
-Traffic Management
-Problem Solving
-Working on your own initiative
-Managing time and tight deadlines
-Strong IT skills
-Team Player who is self-motivated
-Accurate Data inputting will also be required for our inhouse ordering system. -An eye for detail, outgoing personality with good listening and communication skills are essential.
The candidate must have a minimum of:
-Minimum of 5 years experience in chilled distribution with multi drops
-Office 365, MS word and Excel competent including formulas.

This is a fast paced and constantly changing environment. The candidate must be outgoing, think on their feet, with excellent communication skills,
Salary is dependent upon experience range 34,000 to 38,000

Job Title: HR Assistant
Location: Coventry
Salary: 24,000

Workforce are currently recruiting for a HR Assistant to join our client based in North Coventry.
• Coordinating the administration of all employee life cycle events.
• Maintain HR records and systems.
• Support the HR Manager with major projects such as salary review and annual appraisals.
• Administering the end to end recruitment process. This includes reviewing CV's, screening, interviewing, and assessing applicants and all associated administration.
• Producing all associated offer and induction paperwork. Administering new starter and probationary processes.
• Carry out inductions for new starters.
• Administer the monthly payroll process.
• Administering the benefit schemes, ensuring employees are added and removed in a timely fashion and records are accurately maintained
• Ensure the pension reports are downloaded and uploaded to and from the relevant portals
• Coordinating the administration of all learning and development.

As a HR Assistant you will have:
• Previous experience working within a HR environment
• CIPD Level 3 (currently studying)
• Ability to work in a fast paced environment
• Be able to communicate effectively in a professional manner

In return you will receive:

• 27 days annual leave
• Company discount
• Free on-site car parking
• Sickness pay
• Cycle to work scheme
• Wellbeing support and activities
• Charity events

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Job Title: Interim HR Officer
Location: Rugby
Salary: 28,000 - 32,000
Contract length: 4 months

Workforce are looking for an experience interim HR Officer to join our global client based in Rugby. You will have experience working within a HR function with experience working with a unionised environment.

As a HR Officer you will be responsible for:
• Support all aspects of HR compliance and administration to provide accurate and secure employee data which is regularly open to audit
• Experience of unionised environments.
• HR skills in both functional specialist and generalist.
• Engages all employees in the values of our business.
• Ensure all managers have appropriately detailed understanding of the full range of employee relations policies, practices and employment law in order to manage risk.
• Supports, maintains and develops key HR policies and adheres to legislation, support to the business and employee relations.
• Supports the Management in key negotiations and fosters constructive working relationship with the local trade unions and employee forums.
• Sound knowledge of the apprenticeship Levy.
• Works with managers to resolve individual performance/capability issues using appropriate tools, eg performance improvement plans and supports in taking swift action as appropriate.
• Manages all local recruitment needs in line with the Group policy, diversity and equality legislation up and including management recruitment.
• Ownership of payroll support from the Payroll team ensuring compliance in line with SOX regulations.

As a HR Officer you will be:
• CIPD ideally level 5
• Knowledge of SAP
• Good communicator, team worker and effective listener
• Sound problem solving skills
• Ability to demonstrate good decision making in a demanding fast paced environment.
• Must be action orientated and a desire to achieve results / persevere.
• Must be flexible and with appropriate training be willing to work in other areas to support team members, occasionally at short notice

Job Title: Haulier Coordinator
Location:Hinckley
Salary: 26,000 - 30,000 DOE

Due to expansion our client is looking to recruit a Haulier Coordinator to join their expanding business.
Working closely with existing Haulier subcontracts and also bring new subcontractors into the business; this role will be pivotal role to enable to the business to continue grow from strength to strength.

As a Haulier Coordinator you will be responsible for:

Maintaining relationships with existing Haulier partners
Regularly reviewing performance
Bringing on new Hauliers subcontractors into the business


Ideally you will:

Have a background working within Transport (Essential)
Have a strong relationship with existing subcontractors (Desirable)
Strong verbal and written communication skills
Happy to work in a fast paced environment



Logistics & Supply Chain Workforce are responsible for placing thousands of dedicated professionals out to work across the Midlands. We operate from several prime locations in the area and are likely to have an office right near you. Job categories include Food Production, Food Processing, Warehouse, distribution and Planning. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Job Title: Export Administrator
Location: Coventry
Shift: Monday - Friday 08:30 - 17:00
Salary: 25,000 - 28,000

You will be joining a thriving business who are seeking a Export Administrator to cover a period of Maternity leave; the position will run for 15 months with the possibility for extension.

As an Export Administrator you will:

Complete shipping paperwork and monitor shipment progress and ensure relevant paperwork is sent to the customer.
Liaising with International distributors via both email and telephone.
Maintain and develop customer records and databases.
Negotiate with freight forwarders to ensure best rates are achieved.
Dealing with sea, air and land freight.
Meeting deadlines.


Personal Attributes:

A self-starting attitude with an innovative approach to working practices.
Professional and clear communication skills.
An ambitious, competitive, and energetic attitude.
Proficient IT skills. Including Microsoft word and excel.
Understanding of ADR procedures.


Logistics & Supply Chain Workforce are responsible for placing thousands of dedicated professionals out to work across the Midlands. We operate from several prime locations in the area and are likely to have an office right near you. Job categories include Food Production, Food Processing, Warehouse, distribution and Planning. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Job Title: Finance Manager
Location: Tamworth
Salary: 30,000 - 40,000

Workforce have an exciting opportunity for a motivated, hands-on Finance Manager to take charge of our clients finance function. Reporting directly into the CEO, you will be responsible for day-to-day finance activities, payroll, production of monthly management accounts, production of budgets and forecasts and ad-hoc analysis.

As a Finance Manager you will be responsible for:

Preparing reports, budgets, commentaries and financial statements
Undertaking financial administration and internal audits
Developing and managing financial systems / policies
Controlling and forecasting income and expenditure
Oversee the payroll processes
HMRC submissions including VAT returns
Purchase Ledger
Sales Ledger
Credit Control
Banking duties
Liaising with all stakeholders including management, clients and suppliers


Our ideal candidate will be:

Qualified by Experience or Part Qualified (ACA, ACCA, CIMA)
Experienced in managing the entire finance function within an SME environment
Proven to improve processes, maximising efficiency, and reducing costs where possible
Analytically minded, able to provide vital input into budgeting, forecasting and ad-hoc analysis


Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Collections Advisor
19,500
Monday to Friday - 37.5 Hours
We are recruiting for a well-established company based in Redditch. They are looking to expand their Debt Collection team .
They are looking for a driven candidate to join their successful team.
Day to Day duties will include the following:• Contacting debtors by phone, email and letter to obtain payment as quickly as possible. • Ensuring all communication adheres to collections policies & procedures and has the required impact. • Using strong questioning techniques & negotiations to achieve the best outcome. • Using credit information and information gathered from both the debtor and the client to design an effective collections strategy.• Researching and understanding your allocated customer's expectations and working to exceed those expectations by designing your collections strategy around them. • Keeping customers informed of relevant new information as and when required.• Conducting investigation work• Processing card payments with accuracy via our card payment system.• Advising both debtors and customers of relevant proceedings to consider. As a person you will need the following qualities and experience: • Process driven • Excellent attention to detail• Strong communication skills - both written and verbally• Well organised • Self-motivated• Microsoft office and IT proficientOffice Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.